Frequently Asked Questions

Here’s a break down of everything you need to know about us!

A Nanager is a childcare professional who combines their nanny service with effective home management. First and foremost, the children remain the priority at all times but alongside that, we help with the house too. All Nanagers hold a qualification or at least two years of formal experience working with children. We recruit beyond this and ensure our Nanager display high levels of efficiency, a proactive nature, and are experts in multitasking.

A Nanager is a childcare professional who combines their nanny service with effective home management.  Home management can vary depending on each family but we’ll prioritise a routine based on your needs and the time allowed for home management.

Duties can include:

  • Child development strategies
  • Progression reports
  • Photo journals
  • School drop off / pick up
  • Grocery shopping
  • Laundry
  • Cooking/prepping meals
  • Cleaning up around the house
  • Career nannies wanting to professionalise their service
  • Childcare workers looking for a change
  • Mature age mums who have older children and want to return to the workforce
  • Teachers looking for a change

Founder, Lauren Brown, was a professional nanny who ran her nanny service as a small business, working 1-2 days a week for multiple families.  Lauren found herself in the minority of nannies who were willing to go beyond childcare and extend their services to the home and was shocked to learn that most agencies directly discouraged their nannies from offering more to families.  Tired of being put in the same box as babysitters and being asked when she was “going to get a real job”, Lauren created and trademarked the word NANAGER to revolutionise the role nannies play in Australian homes.  The team is now rolling the concept out across Australia and establishing the service as a viable career option for childcare professionals.

We’re working with Nanagers… The Nanny Industry is evolving and we are seeing it grow faster than ever before here in Australia. Being a nanny is no longer a job to fill the time, it’s becoming a career choice. We have a range of customised workshops, training, and consultations available to help professional Nanagers create innovative services and market themselves professionally to earn their worth.

We’re working with families… We educate families on how to utilise their Nanager service effectively and use our solution to revolutionise their lives and careers. We offer support, tools, and management services to help families establish and maintain a strong professional relationship with their Nanager. Our team is also connected to a wealth of professionals that we can refer to parents for all family-related hurdles like nutrition strategies, sleep routines, and behavioural problems.

We’re working with corporates… We are working with companies to roll out the Nanager solution to their working parents. The Nanager Initiative is a diversity inclusion model we’ve created to help corporates connect with their working parents, understand them, and provide solutions in the form of Nanagers in the home. We also provide events with tailored professional advice, and workshops aimed at helping families juggle the chaos that comes with raising a happy family while still building a strong career.

Each service can vary so we can’t provide an exact quote until we complete a phone consultation to determine your Nanager needs. Nanagers vary in skills, experience and often hold a relevant qualification so prices may increase based on the level of candidate you’re seeking. We recruit and build the role based on your budget and once we find the right Nanager for you and we will support both parties in the negotiation stages. The ongoing price for a Nanager starts at $33/hour.

No, paying cash in hand is illegal.  We are passionate about professionalising the Nanny industry and with this comes fair and legal working arrangements.  We work closely with you and your Nanager to establish the right working relationship for your situation and provide customised tools to help protect both parties in maintaining a strong, professional working agreement.

Once we find the right Nanager for your needs, we support you in negotiations to establish a professional working relationship that is fair, reasonable and most importantly – legal.

This one is a tricky and a hot topic right now in the Nanny industry. For a Nanny to be a sole trader, they are required to match certain criteria within the role and this can be rare. While there are circumstances that will allow you to engage with your Nanager as a sole trader, it is preferred that you offer them employment.  This is why Nanager offers employment services.  We’ll take care of everything for you and ensure your Nanager is taken care of with legal and fair employment.

Parents and companies. Parents hire us to help manage the chaos of trying to juggle a career and a family, and companies hire us as an added benefit to their valued employees. How nice!

We require Nanager shifts to be at least 6 hours minimum.

Nanagers typically cover 1 – 3 families a week, so families usually hire them for 1 – 3 days a week.  This is where the magic happens as Nanagers take the hard stuff off your plate so that you can relax as a family.  We’ve found the need for a full-time nanny to be rare and to hire a Nanager full-time isn’t cost effective.  We help our Nanagers build a full-time roster so that they can still turn love into a career.

  • Valid Working with Children Check (WWCC)
  • Valid first aid certificate
  • Valid CPR certificate
  • 2 years experience working with children in a formal setting (not working for family + friends)
  • Subcontracted nannies must hold their own Nanny insurance. We can point you in the right direction for this, should you need.
  • Permanent residency

If you tick all the listed requirements in the previous question jump over to CURRENT JOBS on our website.  This page is always up to date with any of the roles currently seeking a Nanager.  if you see a role that matches your job search, you can apply for it via the website and the team will start processing your application.  Once your application comes through, you will recieve information on the recruitment process and what’s required before we send you to meet the family.  

If you want to discuss further, or find out about a particular job, you can get in touch with us via our recruitment team hello@nanager.com.au.  We understand that applying for agencies is a lengthy process so we are happy to meet for a coffee/have a chat on the phone, go through you needs, and finalise your application when the dream job comes along.

We won’t place any applicants unless they hold the minimum requirements.  We understand that some applicants will hold off getting their first aid and CPR certificate until they hold a role that requires it.  Please shoot us an email if this is you and we can discuss further.

All our candidates are vetted well above national minimum quality standards. Once they meet minimum criteria, we process them through a written interview and then meet them via Skype or Facetime. Please note: we meet online to avoid delays as Nanagers can find it hard to meet us in our City Office. If you would like us to meet face-to-face with candidates, let us know. This may result in a longer turn over time due to scheduling.

We go beyond recruiting for childcare to ensure our Nanagers have a proven track record of strong work ethic, a proactive nature and are experts in multitasking.

Like all working relationships, your Nanager arrangement will have a beginning, middle, and end so it’s important to agree on an arrangement that covers each stage.  Nanager offers valuable contract templates that help families + Nanagers build an agreement that is professional, thorough, and legal.